Customer Support
AI agents, helpdesks and chat tools for customer service. 124 tools listed. See also the guide to the best Customer Support tools.
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Ada
AI customer service agent platform.
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Aircall
Cloud phone system for sales and support teams with AI.
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Alhena AI
AI shopping assistants and support agents for ecommerce brands.
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Ambral
AI for account management, customer success and revenue growth.
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ASAPP
Generative AI agents and agent assist software for enterprise contact centers.
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Asksuite
AI booking assistant for hotels.
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Assembled
Workforce management and AI agents for customer support teams.
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Avoca
AI call answering for home services businesses.
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Balto
Contact center AI with real-time agent assist, automated QA and call summaries.
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Boost.ai
Conversational AI platform for customer service.
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Brainfish
AI support agents and self-updating help documentation from product knowledge.
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Brickwise
AI property-management assistant for leasing, tenant communications and maintenance requests.
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CallMiner
AI conversation intelligence platform for analyzing customer interactions, coaching agents and automating service workflows.
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Canary Technologies
Hospitality management system with AI for guest messaging, check-in and upsells.
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Capacity
AI-powered support automation platform with chatbots, voice and knowledge base tools.
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CentralComs
AI agents for home-service businesses that answer calls, book jobs and follow up on leads and estimates.
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Chatbase
Builds custom AI chatbots trained on your own data.
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ChatBot
No-code builder for AI chatbots that answer customer questions from your website content.
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Chatfuel
AI agent that replies, qualifies and books customers on WhatsApp, Instagram and Facebook.
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Chatling
No-code AI customer service agent for websites, WhatsApp, Instagram, Telegram and Messenger, trained on your content.
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Chatwoot
Open-source customer support platform with an omnichannel inbox and an AI assistant.
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ChurnZero
AI customer success platform for monitoring account health, identifying churn risk and coordinating customer workflows.
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CloudTalk
Cloud call center software with AI voice agents.
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Cognigy
Enterprise conversational AI platform for voice and chat customer service agents.
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Conduit
Hospitality AI platform that handles guest messages and calls, check-in, upsells, and operational workflows across properties.
Paid from $18/unit/mo -
ConverseNow
Voice AI for restaurant ordering.
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Coveo
AI search and generative answering platform.
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Cresta
AI platform for contact center agents and supervisors.
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Crisp
Customer messaging platform with a chatbot and shared inbox.
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Custify
AI customer success software for churn analysis, account summaries and automated playbooks.
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CustomGPT.ai
Builds business chatbots from your own content.
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Decagon
AI customer support agents for enterprises.
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Dialpad
Business phone and contact center platform with AI features.
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Dixa
Conversational customer service platform with an AI agent and agent assist.
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DocsBot
Builds AI chatbots from documentation and content for customer support.
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Document360
Knowledge base software with AI search and writing.
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eesel AI
AI agents and copilots for support teams that connect to existing helpdesks.
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EffiGov
AI phone agents for local governments that answer department calls, share context during transfers, and provide live call oversight.
Pricing not published; contact vendor -
EliseAI
AI assistants for housing and healthcare operations, including leasing and resident communication.
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Enterpret
Customer feedback analytics that organizes feedback from tickets, reviews and surveys.
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Fini
AI support agent that resolves customer tickets across channels.
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Five9
Cloud contact center software with AI agents, agent assist and call analytics.
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Forethought
AI agents for customer support automation.
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Freshdesk
Customer support software with Freddy AI features.
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Front
Shared inbox and customer service platform with AI features.
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Genesys Cloud
Contact center platform with AI agents, agent assist and workforce tools.
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Gladly
Customer service platform with an AI agent for consumer brands.
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Gleap
Customer support and feedback tool for apps and websites with an AI chatbot, bug reporting and live chat.
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Gorgias
Helpdesk for ecommerce brands with AI automation.
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Gupshup
Conversational messaging platform with AI agents for marketing, sales and support.
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HappyFox
Help desk and ticketing with AI features for agents and self-service.
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Haptik
Jio Haptik platform for building enterprise conversational AI agents.
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Help Scout
Help desk and shared inbox with AI features.
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Helpjuice
Knowledge base software with AI features.
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Helpshift
In-app customer support for mobile games and apps with AI bots and automation.
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HiJiffy
AI guest communications for hotels.
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Hiver
Help desk that runs inside Gmail and Outlook, with AI for drafting replies and summarizing threads.
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HubSpot Service Hub
HubSpot's customer service software with AI agent features.
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Humoniq
AI airline-support agents that resolve passenger requests across chat, phone, and email, including booking changes and refunds.
Paid: $1 per resolution -
Inkeep
AI support and search grounded in your product docs, for help centers and assistants.
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Intercom Fin
Intercom's AI customer-service agent.
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Kapa.ai
Builds AI assistants and agents that answer questions from technical docs, tickets, wikis and other sources.
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Kayako
Help desk software with AI agents for customer support.
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Kommunicate
AI customer service agents across chat, email, WhatsApp and voice.
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Kustomer
Customer service CRM platform with AI agents.
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Landbot
No-code builder for AI agents and chatbots on WhatsApp and websites.
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Leaping AI
Voice AI agents that handle inbound customer service phone calls.
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Level AI
Contact center AI for automated QA, agent assist and customer insights.
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LiveAgent
Help desk software with live chat, ticketing and call center.
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LiveChat
Live chat software for websites with an AI agent that answers customer questions around the clock.
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LivePerson
Conversational AI platform for messaging and voice customer service.
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Loman
AI phone ordering for restaurants.
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Lorikeet
AI customer support agent for complex, regulated industries.
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Maven AGI
AI support agents that resolve customer issues across helpdesk channels.
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Netomi
AI customer service platform for enterprises.
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NICE CXone
Cloud contact center platform with AI for self-service, agent assist and quality management.
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Numa
AI for automotive service departments.
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Observe.AI
Contact center AI for quality, coaching and automation.
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Parloa
AI agent management platform for voice and chat customer service.
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Plain
Customer support platform for B2B teams with AI agents and workflows across Slack, email and chat.
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Polimorphic
AI for local governments.
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PolyAI
Voice AI agents for customer service calls.
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Presto
Voice AI for drive-thrus.
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Pylon
B2B customer support platform with AI agents for product-led companies.
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Re:amaze
Help desk and live chat for online stores with AI reply and chatbot features.
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Regal
AI voice, SMS and chat agents for enterprise contact centers in sales and service.
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Replicant
AI voice and chat agents that resolve contact center calls end to end.
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Richpanel
Help desk for ecommerce brands with AI agents that resolve order questions.
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Rippit
AI conversation data platform (formerly MaestroQA) that analyzes support conversations for quality assurance and insights.
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Riviera
AI voice and messaging agents for hotels that answer guest questions, handle reservations and dining orders, and transfer calls to staff.
14-day free trial; contact for pricing -
Robylon
AI agents that resolve customer-support tickets across email, chat, voice and WhatsApp by taking actions in connected tools.
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Sameday
AI phone answering for home service companies.
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SentiSum
AI that reads and categorizes customer conversations and complaints.
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ServiceNow Now Assist
Generative AI assistants and agents across ServiceNow IT, customer service and HR workflows.
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Shiboleth
Automates quality assurance reviews of customer service interactions.
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Siena AI
AI customer service agent for e-commerce brands.
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Sierra
Platform for building conversational AI agents for customer service.
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SiteGPT
Builds a chatbot from your website content for customer support.
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Slang.ai
AI phone assistant for restaurants.
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Social Intents
Live chat and AI chatbots for websites that let agents reply from Microsoft Teams, Slack, Zoom or Google Chat.
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Sprinklr
Customer experience platform for service, social and marketing with AI agents and conversation analytics.
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Stonly
Knowledge base and interactive guides with AI answers for customers and agents.
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SupportLogic
Support experience platform that uses AI to detect escalation risk, sentiment and case priority.
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Talkdesk
Cloud contact center platform with AI agents and agent assist.
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tawk.to
Free live chat and ticketing software with optional AI assist.
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Thena
B2B customer support platform for Slack, Teams and email with AI ticket triage and answers.
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Tidio
Customer-service chat platform with the Lyro AI agent.
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Trengo
Omnichannel customer engagement inbox with AI agents for WhatsApp, email and chat.
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Typewise
AI customer service platform that drafts and automates replies to support requests.
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Uniphore
Enterprise business AI cloud with agents for customer service and other functions.
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Unisson
AI agents that learn a software product and perform customer onboarding, implementation, and support tasks directly inside it.
Free one-time $100 credits; paid from $200/mo -
Unthread
AI-native help desk for Slack and Microsoft Teams that automates ticketing, triage and answers.
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Userlens
AI customer adoption and retention agent for product-led SaaS teams.
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Verint
Customer engagement and contact center platform with AI bots and agent assist.
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Vitally
Customer success platform with an AI assistant for account insights, meeting follow-through and customer tasks.
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Wayline
AI and human support for property managers across calls, texts, email and chat.
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Wonderchat
No-code AI chatbot builder trained on website content for customer support.
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Yellow.ai
Conversational AI platform for customer and employee experience.
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Yuma AI
AI agents for ecommerce support, sales and social that resolve tickets automatically.
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Zenarate
Frontline performance platform with AI conversation simulation, coaching and interaction evaluation.
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Zendesk
Customer-service software with AI agents and agent copilot.
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Zoho Desk
Help desk software with the Zia AI assistant for ticket summaries, reply suggestions and sentiment detection.
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Zowie
AI customer service automation for ecommerce and retail brands.
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Zuma
AI leasing assistant (Kelsey) for multifamily properties.